Frequently Asked Questions

We work directly with verified farmers, suppliers, and markets to ensure the authenticity of all listed products. Every batch undergoes quality checks and is tagged with traceability data, so you can view the source, harvest date, and handling history right from the app.

We use computer vision to analyze photos of fruits and vegetables for signs of ripeness or spoilage. With TensorFlow, we filter images, detect edges, and identify objects to assess and categorize freshness. Our AI models are trained with thousands of samples to ensure high accuracy in freshness detection.

FreshBytes partners with local farms, trusted growers, and certified distributors to source produce directly. By cutting out unnecessary middlemen, we ensure faster delivery, better prices, and maximum freshness—all traceable within the app.

FreshBytes updates freshness data continuously using photos submitted by suppliers and vendors. Our AI scans these images in real time, so what you see in the app always reflects the current condition of the produce.

If your order doesn't match the freshness score shown in the app, you can report it directly through your order history. We’ll review the case and offer a refund or replacement—your satisfaction is our priority.

FreshBytes focuses exclusively on freshness-first shopping. Unlike general grocery apps, we use AI to evaluate the condition of produce before you buy it. Our app provides real-time freshness scores, transparent sourcing, and direct-from-farm delivery options—so you’re always getting the best quality with full visibility.